FAQ

Speedy Parcels FAQs

What delivery services does Speedy Parcels offer?

We offer a wide range of business parcel delivery services, including:

Small Parcels

Express Next Day Parcel Delivery

Economy 2-3 Day Parcel Delivery

Weekend Delivery

Customised Business Shipping

International Parcel Delivery

Large Parcel Delivery

Heavy Parcel Delivery

eCommerce Delivery

Flexible Collections

How do I track my parcels?

Once your parcels are on their way, you’ll receive tracking numbers. You can use this to track your parcel’s journey through our shipping system.

How do I book a delivery with Speedy Parcels?

You can easily book your delivery through our online shipping system. If you’re new to Speedy Parcels, first you’ll need to create an account with us. Reach out to our team here to get started.

How do I schedule a parcel collection and delivery?

We offer flexible collection options to suit your business needs. To arrange your collections, simply reach out to our team during the setup process. If you’re new to Speed Parcels, you’ll need to create an account first.

Do you offer weekend delivery?

Yes, we offer weekend delivery services, including Saturday and Sunday deliveries, to make sure your parcels arrive when your customers need them most.

Can you ship large parcels?

Yes, we can handle large parcels! Our service is designed to cater to bulky shipments, ensuring they are delivered securely and on time.

Can you ship heavy parcels?

Yes, we can ship heavy parcels as well. Our service for heavy items ensures that weighty shipments are transported safely and efficiently.

Do you offer international parcel delivery?

Yes, we offer reliable international parcel delivery, ensuring your items reach customers all over the world. We provide competitive rates and handle all the necessary paperwork and customs for you.

Are there any size or weight restrictions?

Each service has its own size and weight limits. For smaller parcels, we have a standard weight limit, but for larger and heavier items, we offer a tailored solution. Please get in touch with our team for more information.

How reliable are your services?

We pride ourselves on offering a reliable and punctual service. Thanks to our partnerships with all major UK carriers, we ensure that your parcels arrive on time, every time.

Can I change my booking after it's made?

If you need to amend your booking, contact our customer service team as soon as possible, and we will assist you with any changes.

How do I know if my parcels have been delivered?

Once your parcel has been delivered, you’ll receive updates or Proof of Delivery (POD), depending on your chosen carrier. This includes confirmation of the delivery date and time, and in some cases, a photo of the delivered parcel. You can access this by logging into our shipping system.

Can I schedule multiple deliveries at once?

Yes, you can schedule multiple deliveries. Whether it’s a batch of small parcels or a combination of large and heavy items, we can help you organise and collect your parcels for multiple carriers at the same time.

How can I contact customer service?

Our customer service team is available to assist you with any queries. You can reach us via phone, email or the contact form below. We also offer WhatsApp messaging for quick and convenient communication. We’re here to help, visit our contact page to get in touch.

FAQ